Nadine's World "Hair Doc"

Professional hair care products, the very ones your hair stylist uses on your hair in the salon, aren’t just for the hair care professional’s use. The pride we take in educating and sharing our knowledge with our clients is not limited to the techniques we use during your appointment. The products we use are part of that information sharing, and we gladly teach our clients how to apply the products to their hair for at-home care. Did you know these professional products are available for purchase? When you get compliments on your hair’s texture, cut, body, sheen or finish, why not share the product information with family and friends? Those who are intrigued by your hair and would like to experience the types of products and services we provide can then get the benefits that you currently enjoy. And they’ll thank you for the generosity. And so will we!

Some businesses claim that their door is always open to their customers, and, true enough, many do make an effort to be as accommodating as possible to clients’ needs and concerns. We don’t just make the effort. We truly open the door, and keep it open, for when our clients need us. Ours is an open door policy because our clients’ needs truly are our business. We offer this because we want our customers to become clients for life. Anytime our clients feel the need to speak to us about their hair or any other beauty matter, they are free to call and make an appointment. Consultation is very important to us because it is vital in establishing and cultivating the client-professional stylist relationship. Things change from year to year with our bodies, our skin, and, most of all, our hair, so we are here to help whenever necessary. Call 1-877-4153145 anytime to schedule a consultation appointment.

Every professional field has its own jargon, a language that is communicated and understood exclusively by those professionals but not readily understood by the client. We like to share/interpret our jargon with clients so they can be educated on what is happening with their hair at every stage of our service. An empowered client is a repeat client. When our clients are traveling on business or leisure and must patronize another salon, this knowledge enables them to ask professional questions regarding the services they are receiving. If, as a client in a new setting, a stylist/hair care professional appears uncomfortable by your questioning or can’t provide ready, satisfactory answers to your inquiries, then keep shopping!

As a client, are you aware that you are an integral part of multi-level marketing for the hair care business? By simply modeling your hair style in your daily work and leisure life, you’re a walking advertisement for your personal stylist as your hair makes a powerful statement about how your feel about yourself as well as your stylist’s skills. Your hair, its uniqueness and the unique way you wear it, generates the word of mouth “marketing” that makes you an influential part of the hair care industry. When people admire your hair, the perfect conversation—networking opportunity—begins about your stylist, current trends, and products. Information is exchanged, and you and the industry benefit.

Spring Cleaning is much more than a domestic chore. And much more exciting. The season of renewal sees flowers blooming, our bodies reinvigorated, and our minds rid of old thoughts and teeming with new ideas. Are you in full bloom? Even more, is your hair in full bloom? Does your hair display the energy and vibrancy you feel in this season of renewal? If not, this is a great time to get with your stylist about new ways and styles of wearing your hair. This does not necessarily mean cutting most or all of your hair, but maybe simply adding color or highlights for a fresh, new spring look. Remember to ask your stylist about the products you need to achieve your new look and to maintain the texture and style consistently, regardless of the weather forecast. "Hair Doc"

I had such a great class session yesterday with students in the beauty industry! I've been in the industry 30 years and this was one of the most memorable education experiences. I had a great group of professional stylists who helped make the class unforgettable with their rapt attention and “receiving attitude.” Not sure how some will remember me because they hardly spoke with their mouths, but their attitude—overall body language and curious eyes—said it all! If you know you are giving something of value to others and their attitude seems unwelcoming or not nice, just continue to do your best with a commitment to and confidence that you’ve made an indelible impression and imparted a lesson they will take with them into their future. Our goal is to GIVE to those who, we’re hopeful, will receive it openly. I believe they will WIN!

Have you ever wondered why some consumers put you “in a box” as soon as you tell them your work title? When I tell some people I'm a hairstylist, they seem to have already decided what I stand for and what my value for my SKILLS and KNOWLEDGE will be worth, because of what Susie or Joe may charge for theirs! Some make comments that are put-downs of my industry based on their perceptions of the hair-care industry. I'm not blowing my own horn, but I'm truly not a "Familiar Hairstylist" and I feel that so many of my fellow stylists and hair-care specialists aren't either. I also wonder if consumers know that there are some hairstylists that can put them in a "Familiar Box" but choose not to because of their commitment to professionalism. We will instead teach the presumptive consumer just how unfamiliar or uncommon we truly are—not the typical hairstylist. Let us, both consumer and hairstylist, be people-friendly and customer oriented with one a...